1. Introduction
RECO ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website and services (the "Service"). Please read this policy carefully. By using the Service, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
- Account information: Name, email address, password (hashed), and profile details you provide when registering or updating your account.
- Usage data: How you use the Service, including features used, actions taken, and interaction with content.
- Content you create: Posts, media, drafts, and other content you create or upload through the Service.
- Technical data: IP address, browser type, device information, and log data necessary for security and operation.
- Payment information: Processed by our payment provider (Flitt); we do not store full card numbers.
- OAuth and integrations: Data from connected accounts (e.g., social platforms) as permitted by those services and your consent.
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve the Service
- Authenticate you and manage your account and team access
- Process payments and communicate about your subscription
- Deliver features such as AI-powered content and recommendations
- Send service-related notices and support responses
- Analyze usage to improve performance and user experience
- Comply with legal obligations and enforce our terms
4. Cookies and Similar Technologies
We use cookies and similar technologies for session management, security, and preferences. Session cookies are essential for authentication and are not used for cross-site tracking. You can control cookie settings in your browser, though disabling certain cookies may affect Service functionality.
5. Sharing and Disclosure
We may share your information only in these circumstances:
- Service providers: With vendors who assist us (e.g., hosting, payments, analytics, AI and media services), under strict data-processing terms.
- Legal requirements: When required by law, court order, or to protect our rights, safety, or property.
- With your consent: Where you have agreed to specific sharing (e.g., connected social accounts).
We do not sell your personal information to third parties.
6. Data Retention and Security
We retain your information for as long as your account is active or as needed to provide the Service and fulfill the purposes in this policy. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access and receive a copy of your personal data
- Correct or update inaccurate data
- Request deletion of your data (see our User Data Deletion page for instructions)
- Object to or restrict certain processing
- Data portability
- Withdraw consent where processing is consent-based
- Lodge a complaint with a supervisory authority
You can update account details in your profile and contact us at the address below to exercise these rights.
8. International Transfers
Your information may be processed in countries other than your own. We ensure appropriate safeguards (e.g., standard contractual clauses) are in place where required by applicable law.
9. Children
The Service is not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us so we can delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
RECO
Email: lukavasha03@gmail.com